Security that meets healthcare standards.
FrontOrbit is built on enterprise-grade infrastructure. We protect your patient data with AES-256 encryption, strict access controls, and full HIPAA compliance.
Encryption at Rest & Transit
All data is encrypted in transit using TLS 1.2+ and at rest using AES-256 block-level encryption. Your data is unreadable to anyone without proper authorization keys.
Isolated Infrastructure
We use multi-tenant architecture with logical isolation. Each client's data, custom prompts, and AI context are strictly separated to prevent cross-contamination.
HIPAA & BAA Ready
We operate as a Business Associate for Covered Entities. We readily sign Business Associate Agreements (BAAs) and maintain strict PHI handling protocols.
Comprehensive Security Controls
No AI Training on PHI
We explicitly disable training on your data for our foundational AI models. Your transcripts and patient data are never used to train public or shared models.
Strict Access Controls
FrontOrbit personnel do not have access to your raw call transcripts or patient data unless explicitly granted temporary access by you for support purposes.
Data Retention & Scrubbing
Configure custom data retention policies. Automatically scrub or permanently delete call transcripts and voicemail recordings after a set period.
Audit Logging
Every action taken within your dashboard—from changing AI prompts to viewing a transcript—is logged with timestamps and IP addresses.
Continuous Monitoring
Our infrastructure is monitored 24/7 for suspicious activity, DDoS attacks, and unauthorized access attempts.
Need a BAA for your practice?
During your onboarding, we will execute a standard Business Associate Agreement to ensure full compliance before your AI agent handles any patient data.
Book an Onboarding Call